Legal & Privacy Transparency

Cookie Policy

This Cookie Policy explains how Knotiq Rugs ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website, explore handcrafted collections, or commission bespoke rugs.

Last Updated: January 2026 • Compliant with GDPR, ePrivacy Directive & CCPA

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you browse websites. They are widely utilized to make websites work efficiently, remember your shopping bag between page views, secure payment transactions, and provide anonymous analytical insight into how visitors interact with our catalog.

We also utilize related web technologies such as localStorage (for maintaining cookie consent and user session state) and secure session tokens.

2. Categories of Cookies We Use

Strictly Necessary (Essential)

Required for the store to function properly. They enable core features such as cart memory, checkout authentication, CSRF security protection, and fraud prevention. You cannot opt out of these essential cookies without breaking core site functionality.

Status: Always Active
Preferences & Functionality

Remember your selections (such as cookie consent decisions, room visualization preferences, and currency settings) so you do not have to reset them each time you browse our collections.

Status: Stored Locally (localStorage)
Performance & Analytics

Help us understand how guests navigate Knotiq Rugs, which rug weave collections are most viewed, and diagnose page load bottlenecks. Data is aggregated and IP-anonymized via Google Analytics.

Status: Optional (Requires Consent)
Payment Gateways (Stripe / Razorpay)

Payment processors set security tokens strictly during the checkout process to detect fraudulent card usage and ensure bank-grade 3D Secure verification under PCI-DSS standards.

Status: Active During Checkout Only

3. Specific Cookies & Storage Details

Identifier / KeyProviderCategoryDurationPurpose
cookie_consentKnotiq RugsPreference12 MonthsStores your acceptance or rejection of optional telemetry cookies.
userId / sessionKnotiq RugsEssentialSession / 30 DaysMaintains authentication state and private customer portal access.
cartKnotiq RugsEssentialPersistentPreserves selected rugs, custom sizes, and cart items across visits.
_ga, _ga_*Google AnalyticsAnalyticsUp to 2 YearsCollects anonymized traffic metrics to evaluate website performance.
__stripe_mid, __stripe_sidStripeSecurity1 Year / 30 MinsFraud detection, risk assessment, and secure tokenization of card payments.

4. How to Control & Withdraw Consent

You maintain full control over cookie usage at all times:

  • Browser Settings: You can configure your browser to block all cookies, alert you when a cookie is being sent, or delete existing cookies. Visit your browser's "Settings" or "Privacy" section.
  • Google Analytics Opt-Out: Google provides a browser add-on to disable analytics tracking globally at tools.google.com/dlpage/gaoptout.
  • Global Privacy Control (GPC): We recognize and respect automated "Do Not Track" and Global Privacy Control signals transmitted by compliant browsers.

5. Contact Our Privacy Officer

If you have any questions regarding this Cookie Policy or our data governance practices, please reach out directly:

Entity: Knotiq Rugs

Atelier & Manufacturing: Station Road, Bhadohi, Uttar Pradesh 221401, India

Global Concierge: Dubai, United Arab Emirates

Privacy Email: info@knotiqrugs.com

Concierge WhatsApp: +971 58 254 9695